Cat5bird Seat

Is Microsoft Eating Its Children?

The Redmond giant competes squarely with partners on two fronts that might have other partners shaking in their boots, wondering who'll be next.

If you have the benefit of a good classical education, you may remember the story of Zeus and Kronos. To recap briefly, the Greek god Kronos was one of the Titans who ruled the world in the Golden Age. But he was fearful of being overthrown by one of his own children (understandably worried, since he'd killed his own father Uranus in a rather messy fashion). To prevent this, he swallowed his wife Rhea's children as they were born. But when Zeus was born, Rhea wrapped up a stone in swaddling clothes and swallowed that instead. Sure enough, Zeus later forced Kronos to regurgitate his siblings and then led them in a successful revolt against the Titans, installing himself on the throne of Olympus.

What brings this story to mind is some of Microsoft's recent moves in the system applications software space. Specifically, this fall Microsoft brought out System Center Data Protection Manager, which moves the company squarely into the backup and recovery space, and announced the beta of Microsoft Client Protection, which includes a virus protection component. It certainly seems like the company is responding to an era of slower growth in some of its traditional cash-cow products by going after markets that it has traditionally left to its partners. The back-up and virus-protection companies can't be too happy about this Kronos-like activity on Microsoft's part.

More to the point, though, is the message that these moves are sending to systems applications vendors in general. It's easy to write platitudes about how the new economy has ushered in an era of "coopetition," an ugly neologism that is supposed to refer to the benefits of cooperating in some instances with firms that are otherwise your competitors. But when one of those firms is the proverbial 800-pound gorilla and it decides to eat your banana, then life is not so cheerful. You've got to wonder at this point, if you see a chance to build up a multi-million dollar business on the systems side, do you really want to do it on Windows? What will Microsoft, having conquered and monopolized the desktop operating system and office suite markets, come along to munch next? Might it not be better to partner with a smaller vendor who's still trying to build up rather than exploit a partner ecosystem? I don't have pat answers, but I'm sure I'm not the only one asking the questions.

It's also pretty clear who's on tap to play the part of Zeus in this little bit of modern mythology. You can't skim two paragraphs of any discussion of "Web 2.0" these days without Google's name coming up as the Source Of All Things Innovative and the potential Microsoft-killer. Never mind that their stock is trading at some stratospheric multiple of earnings, or that very few partner companies are making any money at all off of Google these days (a few do sell offerings around the stand-alone search appliances). The anyone-but-Microsoft crowd has focused on Mountain View as the promised land these days, and there's no shaking their conviction that any company that causes Steve Ballmer to throw chairs across the room must be doing something right. Of course it's easy to believe that any company that hasn't announced a public roadmap for its own operating system and applications suite must have a top-secret plan for producing them.

Myths exist because they provide insights into the human condition. With that in mind, let's see how this one might play out. If we put Google into the place of Zeus, it does seem that Microsoft-Kronos has had a world of trouble in swallowing this particular offspring, no matter how much they might like to do so. (You can argue about whether Google deserves to be called one of Microsoft's children, but would it have been half as successful without those millions of Windows boxes on the Internet?). Eventually, when it reaches maturity, we should see Google rise up and smite Microsoft with the aid of other software vendors, some of whom were formerly Redmond's close allies. And then the new era of Web applications will begin, presided over by the triumphant Google.

I don't actually think this scenario is all that likely; we're still a fair ways off from most people wanting an operating system and productivity applications delivered over the Internet instead of stored locally. So to that extent, Microsoft has nothing to worry about. But it's natural for mature companies to worry about being eaten by more nimble competitors, especially if they used to be young and hungry themselves, and still vaguely remember what it was like. What I don't understand is why a company in that position (like Microsoft) would start cannibalizing its own partners' markets. This seems a mighty shortsighted way to try to shore up the business.

One last thing to think about: In Greek mythology, the Golden Age was before Zeus took over. Those hoping for a Google-led revolt against Microsoft might want to be careful what they hope for.

Losing any sleep over a possible Google OS? Or do your office chairs stay firmly on the floor? Let me know at MikeG1@larkfarm.com.

About the Author

Mike Gunderloy, MCSE, MCSD, MCDBA, is a former MCP columnist and the author of numerous development books.

Reader Comments:

Wed, Jun 21, 2006 Neil Wright Hampshire, UK

Microsoft has also invaded the ERP space (with the purchase of the Navision and Great Plains applications) and is now focusing on the Business Intelligence arena. I have first-hand experience of how Microsoft publicly proclaims the importance of partnerships while plotting the downfall of those partners that are now also rivals. At the same time, Microsoft has set a very good example in terms of very good, long-term plans for it's next-generation ERP product. Other vendors should learn from this - rise up to the challenge - build superior products and design them to also work on non-Microsoft operating systems, database engines, etc. Difficult, but better than being eaten.

Thu, Dec 15, 2005 Eric Wallace Portland, ME, USA

Just wanted to say: great title and reference to Greek mythology, Mike. Thanks...

Thu, Dec 15, 2005 Sean J FL

The biggest truth, is that av and backup are gaping holes in MS OS offerings. Not Until Windows Server 2003 and XP Professional SP2 did MS see a need to offer an OS with 'shields up' after installation. We all know that on the internet this is an invitation to cohost & coopt your machine. Since the mantra of 'Trustworthy Computing' and being 'Serious about Security', its been easy to see that some day they would have to address the near constant virus attacks on their products and installations of their products. Education offered via their website didn't work, they weren't prepared to go visit any of their customers to configure windows for them, none of us IT pros decided to give away free service and show anyone how to make their windows more secure for free either. Any of us who have ever had to recover a failed windows know why backup is a whole. Its worse if its for a critical server where data loss has to be virtually zero. Virtualization of OS & Hardware also leads to more expertise with disaster recovery prevention. MS is pushing down that road too again from pressure from other OS's supporting this as well, acquiring Virtual PC was part of this effort, if this becomes very popular I wouldn't be surprised to see an effort of acquiring citrix.

Thu, Dec 15, 2005 Anonymous Anonymous

Err. Google OS. Surely the most important competition to Microsofts share of all software and OS markets is the Open Source market. Open source is the way forward, and the start of the Golden Age. Microsoft needs to adapt to the open source methodology if it is to survive long term. Microsoft has conistently swallowed up partners, possible partners, and rivals.

Wed, Dec 14, 2005 K.Ryan Anonymous

I hope so. I have companies like Aol, Norton and McAfee create software marketed to the general public that is overpriced, bloated and unreliable. Any competition is good IMHO. This will mostly help the common user, as advanced users already use more efficient tools from smaller companies.

Wed, Dec 14, 2005 Anonymous Anonymous

Most concepts of all operating systems nowadays started as concepts, and sometimes actual products, from other companies. Microsoft's specialty over the years has been taking a good idea nd making it into a good product. This is nothing new, and I'm surprised an experienced techie wouldn't realize this.

Wed, Dec 14, 2005 Anonymous Anonymous

I must say that while I have made a fine living over a lot of years using servicing and supporting the various incarnations of MS software, OS and applications, I'm just not comfortable with my OS vendor and AV shop under the same roof.

Understanding fully that MS OS is the most often hit largely because it offers the biggest target, I still contend that this particular set of system functions is best left in more than one house.

I'm not a natural conspiracy theorist, but I still believe that having the same folks write the code and defend it at the same time could leave room for some things that might just be aleged whether or not they had any basis. Let's face it. If you write it, you might also have some of the best ideas on breaking it. I don't think I need to carry this thought much further for you to get the drift.

While I don't believe there is any grand plan for those who profit form virus mitigation to assure continuing need for their products, I don't think I'd be shocked if I heard isolated stories of virus unleashed by those who would then sell us the cure. We've all heard cases of the pyro-firefighter anxious to be seen as the hero.

There's too much money at stake not to consider this particular systems relationship seriously.

Wed, Dec 14, 2005 Curt Spanburgh San Diego

Good point about the banana. But the more seasoned of IT professionals remember when we welcomed the intergration of former third party programs into the OS. Memory Managment, file Compression and encryption. TCPIP Stack. Basic word processing, etc. Newcomers will view this as another form of Microsoft eating up pieces of the industry for itself.

But if truth be told, some of those third party tools are becoming a problem and their products are not working well with the MS OS. In addition, we often see old school thinking and old code being ported to the "new versions" of the software. One could make the point, that much of the Microsoft OS is unused and for a great many people that is true.

But when you want a solution and it's in the OS, then great, provided that it works well and will not break other applications.

Recently, Windows 2003 SP1 had a problem with Dells Managment software.

It caused many a long night at a datacenter, and I don't remember receiving any email from Dell advising the customers about a potential problem. For sure, they have the addresses to email to there customers the specials and the phone numbers and email addresses of where they sent the quotes.

Some would say, it's a Micorosft Problem. Since we develop and intergrate business applications, I know the responsibility is on us, not the OS.
If the OS has a problem then we work with Microsoft to come up with a fix.

To avoid the blame game, I see Microsoft deciding to "Just do it themselves and be done with it".

Then if something breaks, it's their problem, end of story.

At that point, they are responsible to their customers, not to another company who may or may not cooperate.

Wed, Dec 14, 2005 Dave Bermuda

I believe the reasons for Microsoft's behavior are really quite simple: They are embarking on a "Software as a Service" strategy, and one of the best ways to offer an outsourcing type of service is to own all the components you're going to use. If MS can use their own AV and Backup tools in addition to their current product line (OS, Exchange, SMS, MOM, etc), then there is more opportunity for profit and control.

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