Workflow Hero: Scaling Process Automation Enterprise-Wide Through Citizen Development -- Microsoft Certified Professional Magazine Online

Workflow Hero: Scaling Process Automation Enterprise-Wide Through Citizen Development

This paper describes Rogers Communications’ citizen development program and approach (called ‘Workflow Hero’), and provides a set of recommendations for others considering or implementing similar automation programs.

You’ll learn about the drivers of the program and its core elements, project selection guidelines, project journeys, and more.

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