Due to the COVID-19 pandemic, most organizations rushed to bolster the remote work capabilities of their office workers by onboarding them with tools like Microsoft Teams. While some enterprises provided significant enablement efforts to get their employees productive with the new tools, many more have not done much beyond making Teams available for use.
According to Gartner, users at many organizations are struggling to reach proficiency with Teams. Gartner states that while SaaS-based personal and team productivity applications like Microsoft Teams were clearly essential to effectively working from home, “many employees were not sufficiently adept at using the applications.”
While the recent surge to remote work is fading in the rear-view mirror, the time has come for organizations to better enable their employees to use Microsoft Teams and incorporate it seamlessly into their core work processes. The intent of this white paper is to provide insights to organizations that aim to transform Teams into a path-to-value for your remote workforce.