The U.S. Contact Center Decision-Makers’ Guide -- Microsoft Certified Professional Magazine Online

Email Address:

First Name

Last Name

What is your job title?

Company

Country

Address

Department

City

State/Province

Postal Code

Foreign Province

Phone #

Which best describes your job title?

How many employees are in your company?

What is your organization's (or largest client if you are a consultant) primary business at this location?

Does your company have 200 or more seats in its call center?YesNo

What call center software does your company use?Five9NICE inContactGenesysAvayaTwilioAmazon ConnectTalkdeskZendesk TalkOther

What CRM package does your company use?SalesforceSugarKustomerMicrosoft DynamicsOther

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