Pop Quiz

Windows 8.1 Push-Button Reset

Applies to the "Configure system and data recovery options" objective of Exam 70-687.

Q: A company's IT admin needs to guide a user through the process of reinstalling Windows 8.1 on their device while maintaining their data and important customizations.

Which method is used when reinstalling Windows 8.1 on a device while maintaining user data and important customizations?

  1. Refresh your PC
  2. Reset your PC
  3. System Restore
  4. Image Restore

Answer is A. The Refresh your PC method of reinstalling Windows 8.1 preserves user accounts, data, and Windows Store Apps, but all other application software must be reinstalled. The Reset your PC option removes all user data and reinstalls the factory image.

Quick Tip: The Windows 8.1 System Image Restore can restore a PC to earlier time when a System Image Backup was created.

Reference: Push-Button Reset Overview

Bonus Question: What are the names of the products available from Microsoft for managing non-PC, non-Windows devices? (The answer, of course, will be revealed next time!)

Answer to bonus question from last week: The name of the feature in Windows 8.1 that allows users to repair their PC quickly while preserving their data and important customizations is Push-Button Reset.

About the Author

Andy Barkl, MCT/MCITP/MCSA, A+, Network+, Security+, CCNA has been studying technology for 30 years. Of the last 15 years, he has spent much of his time parting the knowledge and experience he has gained through IT exams, over 300, to help others be prepared and successful. He teaches classes in Phoenix, Ariz. where he has lived most of his life. He can be reached by e-mail at andy.barkl@gmail.com.

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