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  • Evaluating Enterprise Telephony for Microsoft Teams

    Since November 2019, the number of daily Microsoft Teams users grew from just 20 million to a staggering 115 million as of November 2020—a result of the COVID-19 pandemic and the acceleration of work from home. While Teams includes several collaboration essentials, telephony isn’t one of them. Tools like team messaging and video conferencing are readily available, but Teams requires a separate solution to enable workers to make calls in the platform. This presents some critical issues.

  • 5 Ransomware Protection Best Practices

    The war against ransomware is real and everyone must be prepared for an attack on their data. By preparing in advance, you can align to a framework that provides a reliable strategy when status quo operations are disrupted. The technical advice in this paper is a great resource for backup administrators, site reliability engineers (SRE) and technology management professionals.

  • 2021 Cloud Protection Trends Report

    Read this report and learn how respondents expect to be prepared for the myriad of IT challenges they face, including hybrid cloud solutions, disaster recovery initiatives, as well as SaaS and container usage.

  • Digital Transformation With Windows For IoT

    In this informative paper, you’ll learn How Microsoft’s specialized Windows 10 IoT Enterprise Operating System helps organizations maximize the benefits of their Digital Transformation.

  • Enhancing Teams with Enterprise-Grade Telephony

    Microsoft Teams is the collaboration application of choice for many businesses. It was a critical tool for making remote work a success when employees shifted to working from home. While Teams provides many essentials for collaboration, one feature has left many organizations hungry for a better solution: telephony. The built-in telephony features in Teams often don’t meet the needs of modern-day enterprises. This causes them to explore alternatives.

  • KuppingerCole Executive View on Active Roles

    To learn how Active Roles can help your organization, download KuppingerCole’s Executive View report on AD account lifecycle management and One Identity Active Roles.

  • Zero Trust and Privileged Security for Hybrid AD

    Read the white paper to learn how you can enable Zero Trust in your hybrid AD environment.

  • Five9 Intelligent Virtual Agent Solution Guide

    Consumers have become accustomed to getting help from their personal virtual assistants, and they now increasingly prefer self-service options when contacting businesses. At the same time, overall consumer demand is increasing. There are now more consumers purchasing more goods and services across more channels than ever before.

  • Breaking Down the Walls Between the Contact Center and the Business

    Download this No Jitter white paper, sponsored by Five9, to learn why integrating contact center and unified communications (UC) platforms is a business imperative.

  • Five9 UC Integration with Microsoft Teams

    Customers are increasingly more demanding, and it leaves agents in a tough position. Agents don’t have all the answers and often reach a certain point during a customer interaction where they need additional help. Five9 UC Integration with Microsoft Teams enables agents to consult with experts, conference them in, or transfer the call directly to answer the customer’s question on the first contact.

  • Achieving the full power of Microsoft Teams

    Making the Leap From Teams Deployment to Full Adoption and Lifecycle Management

  • Top 5 Reason to Use Azure for DR with Zerto

    This white paper provides an overview of the benefits of using Azure cloud as your DR site: Cost Savings, Reliable Infrastructure, Increased Efficiency, Flexibility at Scale, Zerto & Azure – Your Trusted Cloud Solution!

  • Protecting Financial Institution's Data from Ransomware Threats

    Protecting financial institutions from ransomware is getting tougher by the day. In 2019, it was reported that the second-largest source of data breaches occurred between April – June, with 42 service breaches taking place in just one quarter. To protect against threat and lasting implications on the business, download now to learn why Veeam is the #1 Backup and Recovery solution for Office 365 data in the IBM Cloud.

  • Modern Data Protection for Financial Services and Insurance (FSI)

    Modern data protection has never been more important than now. With the ability to enable data resiliency (to protect every workload) while delivering advanced threat protection for sensitive financial data, Veeam and IBM Cloud allows financial organizations the ability to achieve unparalleled data availability, automation and governance. Download now to learn why Veeam is the #1 Backup and Recovery solution for Office 365 data in the IBM Cloud.

  • The Future of Software Asset Management: Four Steps to Ascend the Summit

    We know IT leaders are constantly challenged to implement transformation while saving on costs – but what if the budget for transformation was already there, and you didn’t realize it? In this eBook, you’ll learn how to uncover the buried budget for funding your initiatives by evolving your software asset management (SAM) strategy.