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Lending a Hand

To borrow a catchphrase, there's already a virtual village of mentors who are helping to develop and instill quality and professionalism among the new crop of MCPs.

Getting Along with Difficult People

You’re bound to encounter them at some point in your career. Here are some survival tips for dealing with the tough ones in a professional manner.

Business Pain

It's evident that IT is shifting away from product- and technology-based solutions and toward business-focused solutions. What's your role in all of this?

"This is One Great Place to Work..."

We interviewed a handful of Microsoft Certified Professionals who told us that their companies treat them like crown jewels. Here’s what they had to say about their companies, their benefits—and their plans to stick around.

Certifiable Winners

Investing in certification is a winning business proposition for employees, prospective clients, and companies as a whole.

Does Your Company Rate?

Many more companies are beginning to understand what it takes to develop and retain skilled IT workers.

Separated at Birth? MCSE and MBA

Beyond the obvious differences, these two designations have uncanny similarities. Harry ponders the MCSE vs. MBA question and asks, “Why not get both?”

Y2K: Setting the Standard for Care

As a developer, do you understand the legal meaning behind this concept? If you don't, it simply means you haven't been sued yet.

Making the Grade with A+

To indicate basic hardware mastery, consider adding the vendor-independent A+ certification to your résumé.

What Really Matters

Do you believe too many people are certified, or do you wonder what all the hullabaloo is about, anyway?

Secrets of Successful Help Desks

As eyes are the windows of the soul, so help desks are the windows of IS. Here’s how to keep your help desk in top condition.

Alphabet Soup

This secret document uncovers the new titles we can expect from Microsoft in coming months.

Making MCTs

To supply IT’s demand for qualified professionals, Microsoft is committed to improving its training program for trainers.

Y2K and the Law

Consulting on Y2K issues can be profitable, but it also exposes you to tremendous risks if you don’t have the proper legal protection behind you.

Y2K Success Stories from the Field: Pitching to Management on Y2K

Selling management on your Y2K efforts requires a winning proposal and excellent implementation. Here's how to ensure buy-in.

High-Tech Head Start

This Microsoft program helps students begin careers in network management, systems administration, and programming.

Just Kick Back

IT professionals expecting easy success miss out on the most rewarding feature of their careers—learning new things.

Ten Management Mistakes to Avoid

Management can be the hardest part of any job—yet it’s key to career growth. These 10 truths will help you thrive and rise among the ranks unscathed.

The Cisco Challenge

Cisco’s ultimate certification costs $1,200 at a minimum and requires two days of lab work at Cisco. But did you know that there are several other titles you can earn on the way to the top?

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