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Nortel, Microsoft Add to Joint Unified Communications Line

Yesterday, Nortel and Microsoft jointly announced four new unified communications (UC) products designed to help bring together enterprise voice, data, e-mail and other systems.

The products are part of the companies' Innovative Communications Alliance, which now offers 10 products jointly developed by both companies, the announcement said.

The four new offerings are:

"With these solutions, enterprises can now choose to deploy unified communications via a customer premise solution, managed service solution, or hybrid of the two, helping accelerate the pace of unified communications adoption," Ruchi Prasad, vice president and general manager, Innovative Communications Alliance, Nortel, said in a press release announcing the products.

According to the companies, these releases mean the partnership has now delivered on all the products it originally promised when it was announced in January 2007. Both companies intend to continue to work together on new UC solutions.

"In the coming year, we will extend the scope of our unified communications collaboration to include areas such as Contact Center integration and a mix of hybrid and fully hosted UC solutions," commented Gurdeep Singh Pall, corporate vice president, Unified Communications Group, Microsoft, in the same release.

About the Author

Becky Nagel is the former editorial director and director of Web for 1105 Media's Converge 360 group, and she now serves as vice president of AI for company, specializing in developing media, events and training for companies around AI and generative AI technology. She's the author of "ChatGPT Prompt 101 Guide for Business Users" and other popular AI resources with a real-world business perspective. She regularly speaks, writes and develops content around AI, generative AI and other business tech. Find her on X/Twitter @beckynagel.

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