Tech Talk | From Chaos to Control: Rethinking Cyber Crisis Management
Date: Wednesday, June 11 at 11am PT / 2pm ET
Many organizations have incident response plans in place, but those plans often collapse under the pressure of a real-world event. When a single incident can escalate into a full-blown crisis, your true strength lies in how swiftly and intelligently your organization can adapt, recover, and lead in the face of digital chaos.
In this live Tech Talk, veteran technology journalist John K. Waters talks with crisis management expert Courtney Guss about why traditional approaches to crisis management fall short—and what it takes to build true cyber and operational resilience. Join us for a candid conversation about shifting from reactive response to proactive resilience, and how leading organizations are transforming their response strategies before the next crisis hits.
You'll learn:
- Why resilience should be your north star and what is required to achieve resilience
- Where cyber crisis management strategies and execution typically fall apart
- How leading organizations are regaining control through simplified, orchestrated response models
- How automation and mindset shifts are transforming crisis outcomes across industries
Register now!
About the presenters:
Editor at Large, Redmondmag.com
As the Editor in Chief in the Converge360 group of 1105 Media, journalist and author John K. Waters manages leading news sites focused on worldwide technology trends, from artificial intelligence to the software development lifecycle.
Courtney Guss, Director of Crisis Management, Semperis
Courtney Guss has over 20 years of experience in cybersecurity, crisis response, and business resilience. Courtney has led cyber crisis management initiatives for a wide range of organizations, including global enterprises, government agencies, and Fortune 500 companies. She began her career in the insurance and risk management sector, working with FEMA and the NFIP, where she developed a strong foundation in emergency preparedness and crisis communications before transitioning into cybersecurity leadership roles. Courtney previously served as a senior consultant at IBM Security, where she specialized in cyber risk quantification using the FAIR framework and advised clients on regulatory compliance, incident response, and stakeholder management. Her work has included developing and running executive-level tabletop exercises; supporting ransomware recovery efforts; advising organizations on SEC, DORA, CCOP, and CIRCIA reporting obligations; and orchestrating cross-functional response plans to major incidents. Courtney is passionate about turning chaos into order and equipping teams with the clarity, tools, and playbooks they need to act decisively under pressure.
Date: 06/11/2025
Time: 11:00 AM PT
Duration: 1 Hour