Are You Getting What You Deserve From Your Office 365 Partner?
If you use Office 365, you have to buy it from one of Microsoft's partners. Even though they mostly charge the same amount, those partners, known as Cloud Solution Providers (CSPs), do not all provide the same levels or types of service.
Download this Redmond magazine Digital Dialogue to hear from leading CSP Chris Pyle of Champion Solutions Group about key things to expect from your partner aside from basic support, onboarding services and licensure.
Pyle explains how his cloud-business unit, MessageOps, goes beyond the basics to offer:
- Advanced self-service capabilities and portals
- In-depth help materials, such as end-user training videos
- Adoption assistance, including departmental guides, ready-to-use SharePoint templates and Teams applications