Customer Service Playbook

Delivering exceptional customer service is no easy task, but it’s important for any business to optimize the performance of their customer-facing teams.

This Customer Service Playbook walks you through 5 of the biggest challenges for customer service teams, with strategies to address them and optimize performance. Whether you’re part of a contact center, helpdesk, or support organization, use this customer service playbook as a reference guide for creating an exceptional customer service experience.

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