Pop Quiz

Pop Quiz: Assigning Tasks in Windows 7

Applies to the "Managing and Maintaining Systems That Run Windows 7 Client" objective of Exam 70-685: Windows 7, Enterprise Desktop Support Technician.

Q: A desktop technician needs to locate a specific system event on a user's Windows 7 laptop PC and assign a task. Which tools could the technician use to locate the event and assign a task?

  1. Event Viewer, Custom Views, Administrative Events
  2. Schtasks.exe /Create
  3. Task Scheduler, Create Basic Task
  4. Event Viewer, Filter Current Log, Attach Task To This Event

Answer and explanation is below.

Answer is D: Using Event Viewer, the technician can locate specific events using the Filter Current Log option within a predetermined time range, event level such as critical, warning, error, or informational, event IDs, and keywords. Once the specific event has been located, using the Attach Task To This Event the technician can start a program, send an e-mail, or display a message.

Quick Tip: Another great tool available in Windows 7 is Reliability Monitor. First introduced in Windows Vista, Reliability Monitor can help provide the answers to the question "What has changed?" when the user cannot or is unable to do so.


Bonus Question: Which protocol can be used to limit wireless clients access to a network? (Tweet your answer with #pop685c and get a chance to win a rare MCPmag.com baseball cap! Deadline for entries is Monday, November 5.)

Answer to bonus question from last time: A network technician should always check for manually configured TCP/IP settings within the properties of a Local Area Connection. These settings can override those configured by DHCP.

About the Author

Andy Barkl, MCT/MCITP/MCSA, A+, Network+, Security+, CCNA has been studying technology for 30 years. Of the last 15 years, he has spent much of his time parting the knowledge and experience he has gained through IT exams, over 300, to help others be prepared and successful. He teaches classes in Phoenix, Ariz. where he has lived most of his life. He can be reached by e-mail at [email protected].

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