The Unicenter TNG/NetworkIT Service Level Management (SLM)
Option translates network status and performance data from a number of data
sources into measurements that both IT and business managers can understand.
Features include a complete picture of service levels; an
option for single import/export of service information; flexible reporting and
configuration; and carrier-class design.
Contact CA, (800) 225-5224, www.ca.com.
About the Author
Scott Bekker is editor in chief of Redmond Channel Partner magazine.