Windows Advisor
Bad Remote Connection
Reader has problem getting remote access to a Windows 2003 domain controller; Win2003 gives USB no respect.
Q: Why can't some members of our IT staff connect to our Windows
Server 2003 domain controller remotely? They get the error message, "The
local policy of this system does not permit you to log on interactively."
Their account has already been added to the Remote Desktop Users group.
A: Microsoft's documentation on this topic is not always very
clear. You have probably read the documentation that states that in WS03,
users only need to be added to the Remote Desktop Users group; unlike
Windows 2000, they do not need the log-on locally rights to connect using
Remote Desktop Connection.
However, if the remote computer is a domain controller, then the users
must also be given the user right, "Allow log on through Terminal
Services." Give your IT staff this user right, run "gpupdate/force"
and they should be able to connect remotely.
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Q: Why does my new external USB hard drive work fine in Windows
2000/XP but not in Windows Server 2003? Even though the system detects
the USB drive and installs the driver, why don't I see any drive letters
in Explorer or My Computer?
A: If your system is detecting and installing the driver, then
your USB drive is not defective. Windows Server 2003 is installing the
drive but is not assigning it a drive letter.
What you need to do is open Computer Management, go to Disk Management
and assign your USB drive a new drive letter. Here's the procedure:
- Right-click your USB drive in Disk Management and select Change Drive
Letter and Paths.
- Click Add.
- Assign the drive letter of your choice and click OK.
As soon as the drive letter is assigned, you'll see the drive letter
show up in Windows Explorer and My Computer. There is no need to reboot
your computer. Some users have experienced the exact same problem of missing
USB drive letters in Windows XP, as well. The process of adding drive
letters in Windows XP is identical to the process for Windows Server 2003
described above.
About the Author
Zubair Alexander, MCSE, MCT, MCSA and Microsoft MVP is the founder of SeattlePro Enterprises, an IT training and consulting business. His experience covers a wide range of spectrum: trainer, consultant, systems administrator, security architect, network engineer, author, technical editor, college instructor and public speaker. Zubair holds more than 25 technical certifications and Bachelor of Science degrees in Aeronautics & Astronautics Engineering, Mathematics and Computer Information Systems. His Web site, www.techgalaxy.net, is dedicated to technical resources for IT professionals. Zubair may be reached at [email protected].